Retail Operations Specialist (Chinese speaking)
- Responsibilities: Conduct training according to the company's plan by understanding the needs of retail stores (e.g., sales, products, operating systems, store management, etc.).
- Provide training to frontline staff and distributors to enhance their capabilities.
- Continuously manage and monitor stores in the assigned area based on company standards, ensuring progress in store improvements, sales performance, and overall shop quality.
- Ensure stores comply with operational standards to enhance efficiency. Responsible for establishing flagship stores and acting as a mentor to stores in the area, elevating store presentation and aligning the store image with the brand—such as product display layout and store decoration according to company guidelines.
- Support product sales through stores, especially new product models, to drive sales performance.
- Conduct competitor analysis (e.g., key competitor products, new launches, selling points, pricing, etc.) and summarize insights into marketing reports.
- Regularly inspect stores in the area, evaluating product-specific sales, pricing strategy, and store management standards.
- Provide recommendations to stores that do not meet criteria and follow up on corrective actions to ensure full completion.
- Qualifications: Diploma or higher in Marketing or related fields. 1–3 years of experience in store management or training. Retail or 3C industry experience (mobile / electronics) is a plus. Native Thai; Chinese communication is an advantage. Strong problem-solving, teamwork, creativity, communication, and presentation skills. Able to travel for temporary field assignments.