Retail Pharmacy Technician

DUTIES/RESPONSIBILITIES (include but are not limited to the following)

· Access, input, and retrieve information through the pharmacy dispensing system to maintain accurate records and efficiently fill prescriptions through third-party insurances.

· Promotes customer satisfaction through response to customer perceptions of services provided in a professional and constructive manner. Ensures departmental culture is responsive to patients and families.

· Properly manage inventory and analyze drug supplies, replacing outdated, deteriorated medication and depleted inventories.

· Develop and demonstrate commitment to advanced pharmacy services provided by technicians.

· Communicate effectively with various healthcare providers, patients, and insurance companies

· Record dispensing information and maintains accurate notes in patients’ medication profiles.

· Set up, operates and maintains repackaging equipment and supplies. Package, label, and maintain proper records of repackaged medications.

· Read physician’s orders and prepare medications for dispensing.

· Retrieve, pour, count, label, and reconstitute prescription medications.

· Obtain refill authorizations from prescribers.

· Use information from patients’ records to replenish medications and exchange medications in patient care areas according to schedule.

· Order medications and supplies from approved vendors.

· Compile, process and compute prescription charges and credits for patients of the pharmacy

· Perform inspections of medication storage areas according to pharmacy policy.

· Recommend process improvements for increased efficiencies.

· Display and promote company values.

· Regular attendance.

· Other duties as assigned.

SKILLS AND ABILITIES

· Proficiency in basic reading, writing, and arithmetic.

· Ability to work with sustained attention and care on routine repetitive tasks.

· Ability to follow instructions with accuracy, precision, and dependability.

· Ability to distinguish routine from judgmental functions.

· Provide excellent customer service.

EDUCATION AND/OR EXPERIENCE

· Ability to acquire skill in the use of pharmaceutical instruments and equipment.

· Successful completion of a state approved pharmacy technician course or equivalent within 1 year of hire.