Retail Safety Specialist

SUMMARY
The Retail Safety Specialist is responsible for developing, implementing, and maintaining safety programs across Island Energy Services' convenience store and fuel operations. Embedded within the Retail Marketing organization, this position works closely with store leadership, employees, contractors, and maintenance personnel to promote a culture of safety and regulatory compliance.

The Retail Safety Specialist conducts audits, investigations, training, and risk-reduction initiatives to minimize workplace injuries, property damage, environmental incidents, and operational risk while supporting safe and efficient retail operations.

Desired Competencies

Safety Leadership - Champions a proactive safety culture through influence, coaching, and accountability.
Risk Assessment - Identifies hazards and implements practical controls to reduce operational risk.
Regulatory Compliance - Maintains knowledge of applicable safety and environmental regulations.
Incident Investigation - Effectively analyzes incidents to determine root causes and corrective actions.
Communication - Delivers clear training, coaching, and written documentation across all organizational levels.
Problem Solving - Evaluates issues objectively and implements practical solutions.
Relationship Building - Establishes effective working relationships with employees, contractors, regulators, and leadership.
Project Management - Organizes and executes multiple priorities while meeting deadlines.
Attention to Detail - Maintains accurate records and ensures thorough follow-through on safety initiatives.

ESSENTIAL FUNCTIONS
1. Safety & Compliance

Conduct regular safety inspections and audits of convenience stores, retail fuel facilities, and related operations.
Identify hazards and implement corrective actions to minimize risk.
Ensure compliance with OSHA, EPA, DOT, fire code, food safety, health department, and environmental regulations.
Track and report key safety metrics, trends, and performance indicators.
Develop, administer, and continuously improve the Retail Food Safety Program, including food safety training, inspections, audit readiness, documentation, corrective action tracking, and regulatory compliance.
Partner closely with the IES Safety Manager to align retail safety initiatives with the overall IES safety strategy and programs.

2. Safety Training

Develop and deliver safety training programs for store personnel and management.
Conduct First Aid, CPR, and AED training for designated employees.
Maintain safety training records and documentation.
Partner with the Retail Training Manager to develop, update, and deliver safety and compliance training programs.
Utilize the company's Learning Management System (LMS) to assign, track, and maintain required safety and compliance training.
Collaborate on curriculum development and modifications to ensure training content remains current and operationally relevant

3. Incident Management

Investigate employee injuries, customer incidents, vehicle accidents, fuel spills, and property damage claims.
Maintain incident documentation and prepare root cause analyses and corrective action plans.
Coordinate with Human Resources to effectively implement return-to-work and injury management programs.
Partner with operations leaders to improve safety performance and reduce workers' compensation claims.

4. Contractor Safety

Support and administer the retail contractor safety program.
Monitor contractor compliance with company safety requirements.
Conduct contractor safety audits and field observations as needed.
Coordinate closely with the Retail Facilities Manager to ensure contractor safety expectations are communicated, monitored, and enforced during maintenance, capital projects, and construction activities.

5. Operational Support

Manage safety records, inspection reports, training documentation, and regulatory filings.
Support food safety, sanitation, and health department compliance efforts.
Participate in new store openings, remodels, and construction projects to ensure safety requirements are incorporated and maintained.
Serve as the primary point of contact for safety-related questions from store teams and field leadership.
Manage required personal protective equipment (PPE), including selection, distribution, replacement, and compliance monitoring.

6. Emergency Preparedness

Coordinate emergency preparedness and response plans, including severe weather, fuel emergencies, robberies, and workplace violence incidents.

7. Safety Culture

Promote a positive safety culture through employee engagement, coaching, recognition, and accountability.
Serve as a safety resource for store teams and retail leadership.
Encourage proactive reporting of hazards and safety concerns.
Conduct safety observations and provide coaching to reinforce safe work behaviors.

8. Teamwork
Works effectively with coworkers and others by sharing ideas in a constructive, positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress and issues; addressing problems and issues constructively to find mutually acceptable and practical solutions; and respecting the diversity of the IES workforce in actions, words, and deeds.

OTHER DUTIES

Performs other duties consistent with the scope of the position.
Maintains commitment to a high standard of compliance with all IES policies and procedures and reports actual and potential concerns as appropriate to management to ensure IES core value of Kīnāʻole, doing the right thing.
Must be able to draft guidelines, processes and procedures and other written documents.
As assigned, lead special projects across business units of IES.

MINIMUM QUALIFICATIONS
Education and Experience

High School Diploma required; Associate's or Bachelor's Degree in Occupational Safety, Environmental Health, Risk Management, Business Administration, or related field preferred.
Three (3) to five (5) years of safety experience in retail, convenience store operations, fuel distribution, transportation, construction, distribution, or related industries.
Working knowledge of OSHA regulations, accident investigation, workers' compensation, and risk management principles.
Experience conducting safety inspections, incident investigations, and audits.
Experience developing and delivering training programs.
Ability to analyze data and identify safety trends.
Proficiency in Microsoft Office applications, including PowerPoint.
Valid driver's license and ability to travel regularly to locations throughout Hawai'i.

Skills

Ability to uphold to strict ethical standards: integrity, objectivity, and confidentiality of sensitive information.
Proficient Microsoft Office Suite skills, including editing and proofreading. Must be proficient in power point.
Ability to maintain automated and manual record keeping systems.
Strong sense of team spirit and ability to transfer it to others.
Ability to work independently.
Ability to evaluate information and exercise good judgment in making decisions.
Ability to maintain high level of confidentiality.
Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information as appropriate.
Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills. Ability to provide excellent customer service and customer relations.
Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and security—the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.

Desirable Skills

OSHA 30-Hour Certification.
Certified Safety Professional (CSP), Associate Safety Professional (ASP), or related certification.
First Aid/CPR/AED Instructor Certification.
Food Handler Certification or food safety program experience.
Experience with fuel operations, environmental compliance, underground storage tanks, hazardous materials, or spill prevention programs.

Other Requirements

Willingness to commit to The Island Way (IES core values of): Kīnā’ole, Aloha, Lōkahi and Ho’ohana.
Must pass pre-employment background check including, medical, drug and job-related physical abilities testing as required.
Must be able to wear Personal Protective Equipment as required.
Must be able to obtain a Transportation Worker Identification Card (TWIC) within sixty days of hire.
This is a safety sensitive position and random drug testing is required.
Valid driver’s license with clean abstract.
Willingness to devote the time as needed to meet packet and task deadlines.
Ability to travel regularly to retail locations throughout Hawaii.
Ability to work outdoors and in retail and construction environments.
Willingness to maintain or increase skills.
Willing to support a 24/7 operation.
This is an exempt position. Work responsibilities, operational demands, emergency response activities, training obligations, travel requirements, and project deadlines may require work beyond a standard 40-hour workweek. Employees are expected to exercise appropriate judgment in managing workload and meeting business objectives.

WHAT WE OFFER

A mission-driven, inclusive environment focused on both individual and collective success.
Opportunities for professional development to help you reach your career goals.
Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions.

PAY AND BENEFITS
Island Energy Services offers a competitive salary that commensurate with qualifications and experience. The hiring salary range for this position is $104,000 to $134,000. Final compensation will be determined based on the selected candidate's qualifications, experience, demonstrated capabilities, and overall alignment with the role. This range is not a guarantee of a specific salary. Final compensation may vary based on education, experience, skills, internal equity, budget considerations, and other job-related factors.

IES offers to all eligible employees a top-tier comprehensive health and welfare benefits package to include up to full family medical, dental and vision from day one of employment. We offer paid vacation, paid sick leave, holidays, 401k and generous employer matching, group life and AD&D coverage, supplemental voluntary insurance options, flexible spending, and much more!

COMMITMENT TO INCLUSION
At IES, we believe in a skills-first approach to recruitment and employment. This means focusing what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. Your skills, experience, and perspective are valuable—and we want to empower you to make your mark here with us.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, color vision, depth perception and the ability to adjust focus.

While performing the duties of this job, the employee is:

Regularly required to sit.
Frequently required to use hands, hands to finger, handle, or feel objects, tools or controls to talk or hear.
Frequently required to stand; walk; reach with hands and arms; and stoop, kneel, crouch or crawl.
Frequently required lift and/or move up to 50 pounds and occasionally lift and /or move up to 30 pounds.
Work outdoors for extended periods and tolerate exposure to varying weather and environmental conditions, including heat, humidity, rain, wind, sunlight, dust, and other conditions commonly encountered at retail, fueling, construction, and infrastructure project sites.
Utilize close vision, color vision, depth perception, peripheral vision, and the ability to adjust focus to conduct inspections, review plans and project documentation, assess equipment installations, and identify potential safety concerns.

SPECIAL REQUIREMENTS
Employment is contingent upon successfully passing an employee reference check, drug test, criminal background check, a five-year motor vehicle history check. This is an exempt position under the FLSA.

AT WILL EMPLOYMENT
I understand that if employed, I am employed AT WILL and that no contract between myself and this employer is created by my completion of this application, my receiving employment, my continued employment or my receiving benefit of employment of any type. No promises of any form or nature have been made to me, no guarantee of any length of employment is or shall be binding on this Employer, unless in writing. I reserve the right to terminate my employment at any time and the Employer has the same right at any time.

I agree to physical or other testing when such testing is reasonably necessary in determining job related abilities or reasonable expectation of successfully performing the job to the Employer’s standards.

This job description does not constitute an employment agreement between the Employer and employee and is subject to change as the needs of the Employer and requirements of the job change.