Retail Sales Associate

POSITION SUMMARY:

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, support the store management team, customer service focused, positive attitude, and must work weekends and holiday.

MAJOR DUTIES AND RESPONSIBILITIES:

• Maintain awareness of all promotions
• Execute the daily operational, day to day goals, and priorities assigned by store management
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive of safety issues
• Aid customers in locating merchandise in store, as well as, processing special orders
• Answer customers’ questions and provide information on policies and procedures
• Greet customers and ascertain what each customer wants or needs
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Compute sales prices, total purchases, and receive and process cash or credit payment
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires
• Answer questions regarding the store and its merchandise
• Describe merchandise and explain use, operation, and care of merchandise to customers
• Ticket, arrange, and display merchandise to promote sales
• Prepare sales slips or sales contracts
• Clean shelves, counters, and tables
• Exchange merchandise for customers and accept returns
• Bag or package purchases, and wrap gifts
• Must obtain a Food Handlers license to assist in café when needed