Retail Sales Associate

Position Summary:

The Retail Sales Associate will play a key role in delivering excellent customer service, supporting sales activities, and ensuring smooth daily operations in the showroom. The primary responsibilities include processing pick-up and walk-in orders, maintaining a clean and organized showroom, assisting customers with inquiries, making follow-up calls for pending orders, and managing the cash register.

Key Responsibilities:

• Assist walk-in customers by processing orders and answering inquiries.
• Support showroom sales by providing product information and upselling where appropriate.
• Provide exceptional customer service, ensuring customers have a positive experience in the showroom.
• Process and fulfill pick-up and walk-in orders efficiently.
• Track and follow up on pending orders with customers, ensuring timely pickups.
• Maintain a clean, organized, and visually appealing showroom at all times.
• Monitor product displays and ensure that all items are properly stocked and labeled.
• Manage daily cash register operations, including processing payments.
• Maintain an accurate daily log of all transactions, ensuring the register balances at the end of the day.
• Assist with data entry tasks related to sales, customer orders, and inventory management.
• Support the sales team with any administrative tasks as needed.