Retail Sales Associate (Changi Airport)

Responsibilities:

· Greet and welcome customers as they enter the store, creating a friendly and inviting atmosphere.

· Assist customers in finding the ideal products that suit their preferences and needs.

· Provide in-depth product knowledge and educate customers on the latest fashion trends, features, and unique selling points of our company products.

· Process sales transactions accurately and efficiently, handling cash, credit cards, and other payment methods.

· Meet and exceed individual and team sales targets while maintaining high levels of customer satisfaction.

· Handle customer inquiries, complaints, and returns in a professional and courteous manner.

· Assist with housekeeping, inventory management, and conducting regular stock checks.

Requirements:

· Proven experience in retail sales, preferably in the fashion industry or footwear segment.

· Passion for fashion, footwear, and staying current with industry trends.

· Excellent communication and interpersonal skills, with the ability to engage and connect with customers.

· Strong sales acumen and the ability to upsell products effectively.

· Customer-focused approach with a positive attitude and a willingness to go the extra mile for customer satisfaction.

· Ability to work in a fast-paced environment and handle multiple tasks efficiently.