RETAIL SALES ASSOCIATE

Job Summary

You will assist walk-in customers by providing knowledgeable product information and a smooth shopping experience. You will manage stock processes, maintain store inventory and visual merchandising standards, and collaborate with headquarters for timely updates.

Responsibilities

• Greet and assist walk-in customers to build positive customer relationships
• Advise customers accurately by staying informed about products, new launches, and promotions
• Address customer needs efficiently to deliver a seamless shopping experience
• Receive and process new stock, replenishments, returns, damages, and transfers to maintain accurate inventory
• Verify inventory counts and report discrepancies during stocktake exercises
• Manage store inventory to ensure stock accuracy and availability
• Maintain visual merchandising standards to consistently enhance product presentation
• Perform monthly housekeeping to uphold store cleanliness standards
• Collaborate with headquarters by providing timely updates on store operations and stock status
• Complete other ad-hoc duties as assigned

Preferred competencies and qualifications

• Ability to work fast and independently
• Friendly, sociable, initiative-taking, honest, responsible, and possessing a good working attitude

Other Information

• Location: Raffles City or Takashimaya
• Working Hours: 10:00 AM – 6:00 PM OR 2:00 PM – 10:00 PM
• 5-day workweek, based on roster
• Must be able to work on weekends and Public Holidays when scheduled
• Rest days will be arranged according to the work roster