Retail Sales Attendant

Our Company

The Theodore Roosevelt Medora Foundation (TRMF) is a premier tourism operation and a 501(c)(3) nonprofit organization. TRMF welcomes hundreds of thousands of guests each year through a diverse lineup of entertainment, historical, and educational attractions. We are committed to connecting people to Medora through positive, life-changing experiences.

Summary

A retail sales attendant is responsible for learning product information, selling merchandise, operating cash registers, and assisting customers to provide them with a great Medora shopping experience.

Duties and Responsibilities

• Welcome customers and provide friendly, helpful, and professional customer service.
• Responsible for running the cash register and ensure proper checkout process is followed
• Collect payment using the point-of-sale system (POS).
• Process returns and exchanges
• Assist customers with merchandise questions, product selection, purchasing incentives, promotions, and related retail offerings.
• Retrieve merchandise from sales floor, stock room, or other inventory locations to replenish the gift shop items
• Support daily store operations, including opening and closing procedures.
• Promptly report POS, computer system, inventory, facility, or guest-service concerns to retail management.
• Notify customers of Medora attractions and inform them how to acquire tickets
• Maintain clean, organized, and welcoming retail spaces by straightening merchandise, restocking displays and completing routine cleaning tasks.
• Participate in workplace safety meetings, follow established safety practices, and help maintain a safe environment for customers and employees.
• Perform other related duties as assigned