Retail Sales & Operations Assistant

Job Description

We are looking for a responsible and hardworking Retail Sales & Operations Assistant to support daily clothing store operations, including sales, customer service, cashiering, stock management and merchandise display.

Key Responsibilities

1. Sales & Customer Service

   • Assist customers with clothing selections, sizes, colours and product enquiries.

   • Handle customer feedback, exchanges and basic complaints.

   • Operate the POS system and process cash, PayNow and other payments.

2. Stock & Inventory Management

   • Receive, check, unpack and organise incoming clothing stock.

   • Conduct stock counts and report stock discrepancies.

   • Record stock movements and assist with transfers between stores and storage areas.

3. Store Display & Maintenance

   • Arrange clothing racks, shelves and product displays.

   • Ensure merchandise is properly priced, labelled and presented.

   • Keep the sales floor, fitting areas, cashier counter and stockroom clean and organised.

   • Assist with new arrivals, seasonal displays and promotional setups.

4. Daily Store Operations

   • Assist with store opening and closing procedures when assigned.

   • Maintain daily sales records and report operational issues.

   • Follow company procedures, retail policies and workplace safety requirements.

Job Requirements

• Previous experience in clothing retail, sales or store operations is an advantage.

• Good communication and customer service skills.

• Basic numeracy skills and the ability to handle payments accurately.

• Able to stand for extended periods and perform physical tasks, including folding clothes and handling stock cartons.

• Responsible, punctual, organised and able to work independently or in a team.

• Willing to work shifts, weekends and public holidays according to the roster.

• Able to communicate in English; able to speak Burmese is an advantage.

• Training will be provided for company procedures and POS systems.

Working Environment

• Fashion and apparel retail stores.

• Hands-on work involving sales, customer service, cashiering, merchandising and inventory management.

Employment Details

• Employment: Full-time or part-time, depending on business requirements.

• Work Location: Company retail store(s) in Singapore.

• Training: On-the-job training provided.