Retail Sales Specialist – Full-Time; Newbury

For over 80 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios—60,000 square feet in Boston and 12,000 square feet in New York City—and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients’ precious moments as if they were our own.

Job Responsibilities

• Provide outstanding customer service and contribute to sales volume growth in retail shop; resolve customer questions and concerns in The Winston Way
• Assist clients with floral, plant, specialty container, and accessory selection; prep and design floral and plant product based on skill and experience level
• Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction
• Participate in daily set up and break down of store
• Contribute to the consistent maintenance and refreshment of product merchandising