Retail Store Manager

Retail Store Manager

We are seeking a dedicated and experienced Store Managers for our locations in St. Louis. The ideal candidate will be responsible for managing staff, achieving sales goals, and ensuring exceptional customer service.

Responsibilities:

• Determine pricing for a wide range of electronics from smartphones, tablets, laptops, game systems and more through our software, and referencing additional resources provided
• Negotiate pricing with our customers, keeping a professional attitude, demeanor and business acumen
• Manage store budget, including expenses and revenue
• Oversee inventory control and ordering processes
• Supervise shift management and ensure smooth store operations
• Recruit, train, and develop store staff
• Ensure compliance with company policies and procedures
• Handle stock management and merchandising
• Conduct regular performance evaluations for staff
• Identify and test a wide range of consumer electronics from our customers
• Close sales and generate intake receipts
• Administer all aspects of online transactions including packaging and shipping

Required:

• Must have excellent electronics knowledge and handling of smartphones, tablets, laptops, game systems – e.g. data wiping smartphones, removing iCloud accounts, testing game systems, Windows use, MacOS use, being able to quickly identify, test, and assess a wide variety of consumer electronics while communicating with customers in a high paced environment.
• Must be a people person, ability to befriend, relate, and build relationships with all types of customers. Ability to remain focused in a high volume/fast paced environment – Ability to adapt from customer to customer, situation to situation
• Must be able to type quickly and accurately. Accuracy is paramount as you will be entering the final records of purchase.
• Punctual, “get it done” upbeat attitude, team player, professional demeanor.
• Must be able to follow protocol and procedures.
• Professional appearance.
• Must be well spoken (English) Bilingual Spanish a major plus.
• Understanding of popular second-hand online auction sites, and the ability to reference/search completed listings of products quickly.
• 2+ years of sales and customer service experience required
• 1+ years of management experience required
• Must be able to remain on your feet for hours at a time, possibly 8+ hours. Ability to lift 25lb items.
• Potential periodic drug testing.

Store Manager Compensation:

• $50,000 - $60,000 Annual Compensation target consisting of base salary and bonuses
• Hours: Full time. Store Hours 10-7 M-F, 10-4 Sat, Closed Sundays
• Paid training

Job Type: Full-time

• Pay: $50,000 - $60,000 annual compensation target consisting of base salary and bonuses.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Sales: 2 years (Required)
• Management: 1 year (Required)
• Customer service: 2 years (Required)

Ability to Commute:

• Maplewood, MO (63143) (Required)
• Ballwin, MO (63011) (Required)

Ability to Relocate:

• Maplewood,MO 63143: Relocate before starting work (Preferred)
• Ballwin, MO 63011: Relocate before starting work (Preferred)

Work Location: In person