Retail Supervisor
Summary
Oversee daily retail operations including inventory checks, cash handling, customer service, and staff supervision in a physical store.
- Carry out duties assigned by Retail Manager
- Ensure staff are diligent and complete their assigned responsibilities while on shift
- Make sure inventories are sufficient while not overflowing
- Check that products have yet to expire and promptly remove the expired ones
- Cash register upkeep (Checking for missing cash)
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box or gift-wrap packages
- Handle merchandise returns and exchanges