Retail Top Seller (AMS)

Moco isn’t like any other museum. We started in Amsterdam, expanded to Barcelona, and after receiving +5 million visitors are now shaking things up in London. Our goal? To make art, fun, bold, and for everyone. At Moco, we showcase work by icons like Basquiat, Warhol, Kusama and street legends like Banksy, whose art challenges power and speaks to the people. We celebrate the voices that are not always found in traditional museums, from the streets to the digital world and beyond. Our spaces are filled with immersive art, powerful messages and a playful spirit. We believe in breaking the rules, thinking differently, and making art that connects with real life. Our team is made up of curious, passionate people who love creativity, community, and doing things with heart. You don’t need to be an art expert, just open-minded, energetic, and ready to be part of something exciting. As a Retail Top Seller at the Moco Museum Giftshop of Amsterdam, you are a natural sales superstar who thrives in an energetic retail environment and is not afraid to make the first move with customers. You bring energy, confidence and genuine enthusiasm to every interaction, turning browsing into buying! You are driven by results, bonuses, and targets motivate you to push further and deliver your best every day at work. You care less about the size of the shop and more about the thrill of selling products. You love showcasing modern, trend-led items that spark excitement and turn every sale feel rewarding.

• Driving sales through attentive upselling is at the heart of your role, helping customers discover and take home products they will be inspired by.

• Handle sales and transactions with care and efficiency, including memberships and gift wrapping, while ensuring every interaction feels smooth and positive.

• You contribute to a positive team environment by supporting, encouraging, and motivating your colleagues, sharing tips and knowledge to help each other grow and deliver exceptional customer service together.

• You will proactively and confidently approach visitors in a friendly and welcoming way, guiding them to products that match their interests and needs.

• Maintain a professional and inviting atmosphere on the sales floor, ensuring it is visually appealing and organized at all times.

• Respond to visitors’ questions with confidence and enthusiasm, sharing your knowledge of the Museum and our range of products.

• Assist with inventory management tasks, such as regular stock counts and identifying product shortages.

• Adhere to cash handling procedures and reconcile register balances at the beginning and end of shifts.

• Follow scheduling and zoning guidelines to optimize giftshop operations and customer service.

• Previous experience in mainstream and trendy retail brands is seen as an advantage.

• Genuine enthusiasm and a winning attitude toward sales. Experience can grow, but the right mindset makes all the difference

• Friendly, approachable and confident, with excellent communication and interpersonal skills that make visitors feel welcome. You love to see them smile and leave the shop feeling happy.

• Motivated to help visitors find the perfect gift or keepsake, creating a positive and engaging shopping experience.

• Able to thrive in a busy, fast-paced environment and adapt easily to changing priorities.

• Flexible availability, including weekends, bank holidays and peak museum seasons.

Beneath our brand’s surface, at Moco Museum we are a team that thrives on creativity, inclusivity and collaboration. Each of us brings unique ideas, experiences and perspectives that shape the way we work, adapt and grow.

Always building something new and forward-looking, giving you the chance to develop your career while being part of a Company that embraces change and celebrates fresh ideas. We approach challenges and successes together, with a mindset of continuous learning and innovation.

While we are a fast-paced and busy environment, we believe it is important to create moments where we connect with each other and enjoy time together. Whether it is a team barbecue, a party or a team-building activity, these moments give us the opportunity to relax, have fun, and strengthen our connections. They may not happen every month, but when they do, they remind us that hard work is also about sharing experiences, celebrating together and being part of a team where people feel valued and connected. In addition, we provide the following benefits:

In addition, we provide the following benefits:

• 20€/per hour with additional bonus when sales targets are achieved.

• The chance to be part of a fun, global team dedicated to promoting modern art.

• A high-energy work environment that will keep you on your toes and inspire you to think outside the box.

• Room for development and many opportunities to grow

Are you looking for a career that is challenging, but more importantly, rewarding? Do you think you have the Moco DNA? Did the job description speak to you?

If you are nodding yes, then Moco Museum might just be the place for you. Please apply with your CV and/or a cover letter showing us why you would be a great fit for this role. Your place at Moco is waiting for you.