Retention Manager
We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI β we want to meet you.
π The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.
Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.
π Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.
π€ About You:
Experience: 1.5β3 years in CRM / Retention Marketing.
Industry: Experience in iGaming or digital products is highly preferred.
Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
Mindset: Analytical approach to data and a creative approach to problem-solving.
Tech-savvy: You are comfortable using AI for automation and content generation.
βοΈ We Offer:
Format: Remote work, 5/2 schedule.
Payments in USDT (white crypto);
Remuneration: Competitive salary + bonuses based on the results of the department you build.
Growth: Opportunity for growth within the project.
Benefits: Paid vacation and sick leave.