Retirement Living Village Manager - Jemalong
Lead the day-to-day operations of our Jemalong Retirement village
Support residents to live independently, with dignity and choice
Permanent part time role – 2 days per week – ideally Monday & Thursday or 3 school hour days
Not-for-profit employer – up to $18,550 tax free!
At Catholic Healthcare, we’ve been caring for older Australians for 30 years and now have more than 6000 employees. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
We are seeking an experienced, community-focused Village Manager to lead our 20-unit Jemalong Retirement Living Village, with seven more units planned.
You will oversee operations, resident relationships, financial performance, sales and occupancy, ensuring the village is safe, welcoming and compliant with the NSW Retirement Villages Act 1999.
This role suits a hands-on leader with commercial judgement, genuine care for older people and a commitment to building an inclusive community.
Day to day this role will see you:
Manage daily village operations, compliance, safety and presentation
Build strong resident relationships and support Resident and Social Committees
Resolve feedback, complaints and operational issues promptly
Lead and develop the Administration and Maintenance Coordinators
Manage budgets, reporting, audited accounts and contractors
Support sales, tours, contracts, settlements and new resident orientation
Coordinate refurbishments, asset planning and preventative maintenance
Contribute to plans that improve occupancy, resident satisfaction and performance
To be successful in this role you’ll need:
Management experience in retirement living, hospitality or a customer-focused environment
Knowledge of the NSW Retirement Villages Act 1999
Strong financial, reporting and people leadership skills
Excellent communication, negotiation and stakeholder management
Experience supporting sales, occupancy and customer relationships
Ability to work autonomously, prioritise and collaborate
Strong Microsoft Office skills
Home Care knowledge and experience supporting lifestyle and wellbeing activities will be highly regarded
A genuine passion for supporting older people
What we can offer you:
Not-for-profit tax benefits
Discounted gym membership through Fitness Passport
Paid parental leave
Long service leave after five years
An inclusive, values-based workplace
If you are an experienced leader passionate about connected communities and helping older people live independently with dignity and choice, we’d love to hear from you.
We review applications as they arrive, so apply early.
Apply now!