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Revenue Cycle Coordinator

Billing Coordinator — Chiropractic Clinic Salem, OR | 32 hours/week In House (no remote availability) | $24–$27/hour, depending on experience

We are a multi-doctor chiropractic clinic in Salem. We're hiring a Billing Coordinator to manage our billing and keep claims moving, plus a small set of related administrative duties, reporting to the managing partner.

This is our core billing role. You'll be responsible for accurate, timely claim submission and for managing each claim through the full collections cycle until it's paid — including denials, resubmittals, and stalled secondary or tertiary claims. You'll work daily within ChiroTouch, our practice management system, and Trizetto, our clearinghouse; hands-on experience with both is a strong preference, though we're open to close equivalents for the right candidate. Front desk staff already handle most insurance verification and a first pass on authorizations — you'll take on what they can't get to, in addition to the core billing work.

What you'll do

  • Prepare and submit insurance claims, and follow up until they're paid, including secondary and tertiary claims

  • Manage prior authorizations and re-authorizations

  • Review daily patient ledgers and flag discrepancies

  • Follow up with insurance companies to resolve missing checks and EOBs

  • Maintain the doctors' in-network credentialing status with payers and networks

  • Explain the auto/PI billing process clearly to patients, provide our standard attorney referral list, and professionally handle calls from attorneys and adjusters

  • Handle medical record requests from patients, attorneys, and Social Security, following proper disclosure procedures

  • Order, restock, and distribute office supplies; scan documents, answer phones, and coordinate occasional vendor runs

What's not part of this role

  • Staff supervision

  • Clinical decisions or patient care

What we're looking for

  • Prior billing experience in a medical or chiropractic practice; this is not an entry-level position

  • Hands-on experience with ChiroTouch and Trizetto strongly preferred

  • Comfortable talking with patients directly about billing, including sensitive auto-accident cases

  • Strong follow-through on recurring administrative tasks, not just the ones with an obvious payoff

  • Comfortable working independently with minimal daily oversight

What we offer

  • $24–$27/hour, 32 hours/week

  • 401(k) eligibility

  • Oregon Paid Sick Time, as required by law

  • In house only, not a remote position.

What this application asks

ashby

Full Name, Email, Resume

  • Phone Number
  • Provide your LinkedIn account here optional
  • How many years of hands-on medical billing experience do you have — personally submitting and working claims, not just overseeing others who did? choose one
  • Have you personally worked within ChiroTouch? yes / no
  • Have you personally worked within Trizetto? yes / no
  • This role is 32 hours/week, primarily on-site in Salem, OR. Can you commit to that schedule? yes / no
  • A claim shows as unpaid in our system, but you find the primary insurance already paid it in full and a secondary or tertiary claim is still sitting open. Walk us through what you'd do to resolve it specifically within Chirotouch. written answer
  • This role includes talking directly with patients about auto/PI billing, and occasionally with attorneys or adjusters. Describe a time you handled a conversation like that. written answer
  • Alongside billing, this role includes smaller recurring tasks — supply ordering, record requests, credentialing checks. How do you make sure tasks like that don't get lost while you're focused on claims? written answer

See also

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