Revenue Cycle Manager (FQHC Experience)

Description:

The Revenue Cycle Manager will be directly responsible for the revenue cycle for assigned accounts. Revenue Cycle Manager will also be responsible for direct reports within the Revenue Cycle Management Team. Responsible for leading, coaching, and mentoring their direct reports, as well as oversee and uphold performance standards and the level of accountability within the department.

Responsibilities:

• Manage a team of Billing Specialists and collaborate with the Management team and supported departments to accurately capture reimbursement opportunities, while providing extraordinary customer service.
• Promote growth of Team Members through established developmental goals, competencies, guidance, and counseling.
• Act as coach, leader, catalyst, and facilitator with Team Members; serve as a resource person for others.
• Provide analytical, practical, and operational experience with private practice revenue cycle.
• Provide direction to team members and organize the billing function to maximize departmental productivity.
• Conduct regular productivity analysis and audits for assigned billing team.
• Manage department, including problem solving, administering procedures to increase efficiencies, and implementing new systems to ensure accountability.
• Review payor denials, making required corrections in billing system(s) by obtaining the necessary contract documentation.
• Ensure all bills/claims received by billing team are expediently logged, prioritized and verified according to established policies and procedures.
• Ensure billing team follows MMG Billing Policies as well as Client Policies.
• Train team on the specifics of each contract, changes in policies and procedures, industry or regulatory changes to ensure compliance.
• Identify and facilitate problem solving and conflict resolution.
• Ensure continual payor maintenance.
• Participate in payor reimbursement meetings and/or conferences relating to Medical Billing and Accounts Receivable as requested.
• Audit, research, and reconcile setup and required maintenance of the billing system(s) including any payer contract changes.
• Generate standard reports, and reviews each for accuracy and consistency with the billing system(s).
• Communicate and meet with practices to review account activity/issues.
• Conduct professional meetings, prepare agendas and provide minutes to meetings.
• Analyze accounts MTD/YTD activity and address concerns regularly.
• Maintains and ensures compliance to regulatory standards. Abide by HIPAA standards and requirements.
• Monitor monthly cash collections by payor to eliminate potential payor issues.
• Participates in professional development efforts to ensure currency in health care practices and trends.
• Participate in LinkedIn posts and articles.
• Travel as required or needed to the Corporate Office or Client sites.
• Other duties as assigned.