Revenue Management Supervisor

Purpose of the Job :
Leverage data analytics and market insights to drive commercial decision-making, optimize pricing, sales, and promotional strategies, and maximize revenue and profitability while ensuring consistent target achievement.

Responsibilities :
She/he is responsible to analyze sales performance, booking pace, and conversion trends to forecast demand and proactively identify revenue opportunities and risks.
Monitor market dynamics and competitor activities to deliver actionable business insights
Develop and optimize pricing and revenue management strategies to enhance yield and overall profitability
Collaborate cross-functionally (Marketing, Sales, HQ) to align on business objectives and drive key initiatives
Plan and execute promotional strategies and campaign calendars to maximize performance and ROI
Lead variance analysis and recovery planning to close performance gaps and ensure budget delivery

Operational missions:
Mission 1 :Performance Analysis & Business Intelligence
Tasks :
•Monthly Sales Performance Review
•Market and competitor insights
•Historical sales and demand forecasting
•Booking pace、pick-up、sales performance and load-factor analysis
•Identify revenue gaps and underperforming resorts/ departures
•Develop recovery plans and recommend tactical actions

Mission 2 :Pricing, Revenue & Inventory Management
Tasks :
•Review seasonal RM pricing proposals and provide Taiwan market feedback
•Monitor Dynamic Pricing developments and assess their commercial impact
•Maintain the Taiwan holiday calendar and provide relevant seasonality insights to RM
•Coordinate allotment-bed and inventory requests with RM
•Recommend pricing and inventory actions based on demand, booking pace and profitability
•Monitor Air package and charter pricing/ margin performance
•Liaise with Regional HQ/ RM regarding pricing, inventory and commercial resources

Mission 3 : Promotion Strategy, Execution & Cross-functional Coordination
Tasks :
•Develop the seasonal promotion strategy and campaign calendar
•Coordinate regular and ad hoc promotion requests with APAC RM
•Follow up promotion review, approval and system setup
•Maintain the seasonal promotion overview and reference files
•Communicate promotion conditions and updates to Marketing, Sales and relevant teams
•Evaluate booking performance and coordinate tactical promotion adjustments
•Ensure promotion plans are aligned with business objectives and marketing activities

Mission 4 : Transportation System Programming & Maintenance
Tasks :
•Maintain Transportation programming in NA
•Maintain Travel Voyage, THEO, Add-on and MICE Air Package settings
•Maintain transport codes, rates and sales periods
•Implement approved air mark-up settings and coordinate system changes with HQ
•Maintain transportation reference files and support Air Package setup

Mission 5 :TA Price List Management & Block-seat Operations
Tasks :
•Prepare and update TA price lists based on approved air selling prices and resort Dynamic Pricing
•Maintain TA price-list links and files in DREAM, Google Sheets and shared folders
•Implement seasonal sales-opening, promotion-switch and price-change updates
•Maintain departure-level block-seat sales-monitoring records

Mission 6 :Be an outstanding brand ambassador
Tasks :
•Represent brand key values in daily interactions internally and externally
•Work hand in hand with other departments for the best cooperation in our environment
•Help & support other Dept when/when needed

KPIs - Success indicators:
Topline revenue
Charter revenue
Air margin% & Amount