Revenue Supervisor

voco Fareham-Solent

£29,770.79 per annum. 40 hours per week across 5 days.

Are you passionate about maximising revenue, delivering exceptional customer service, and working in a fast-paced hospitality environment? If so, we have the perfect opportunity for you to join our team as a Revenue Supervisor.

voco Fareham-Solent is seeking a Revenue Supervisor to support the smooth operation of our Revenue Office. This is an exciting opportunity for a detail-oriented and commercially minded professional who enjoys working with systems, analysing data, and helping drive business performance while delivering outstanding support to both guests and colleagues. Based on the responsibilities outlined in this role supports revenue optimisation, reservations management, reporting, and operational excellence across the hotel.

In this role, you'll work closely with the Revenue Manager to ensure room inventory, pricing, and availability are accurately managed across multiple systems. You'll play a key role in supporting revenue growth, maintaining OTA content, producing performance reports, and ensuring the highest standards of customer service are delivered at every stage of the guest journey.

What you'll be doing as a Revenue Supervisor:

• Supporting the day-to-day operation of the Revenue Office through effective administration and coordination.

• Managing room inventory, availability, and room type balancing across PMS and CRS systems to maximise revenue opportunities.

• Updating rate restrictions, room allocations, and pricing structures in line with revenue strategies.

• Maintaining hotel information across online travel agent (OTA) platforms and producing OTA performance reports.

• Preparing and distributing key reports, including sales trackers, upgrade reports, and business performance statistics.

• Supporting conference and group billing processes, ensuring revenue is allocated accurately and billing is correct before submission to accounts.

• Providing up-to-date operational information to departments across the hotel and helping deliver an exceptional customer experience.

What makes you a great fit for us?

• Previous experience within hospitality, retail, reservations, revenue, or a similar customer-focused environment.

• Strong administrative skills with excellent attention to detail and organisational abilities.

• Experience working with hotel systems, including PMS, CRS, or similar booking and revenue management platforms.

• A commercial mindset with an interest in revenue optimisation and business performance.

• Excellent communication skills and the ability to build effective relationships across departments.

• Confidence working with reports, data, and system administration tasks.

• A proactive approach with the ability to work independently while contributing positively to the wider team.

• A commitment to delivering exceptional customer service and upholding high operational standards.

What's in it for you?

Look at some of the Rewards and Benefits available at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at belonging@valoreurope.com.

Please note that employment is subject to proof of eligibility to work in the UK