RevOps & Business Systems Manager

Company Overview:
- We are a bootstrapped, profitable education company growing from $1.5M to $5M ARR with a team of 15.
- No VCs, no runway anxiety, no growth-at-all-costs theater.
- A small team building something that works and compounds.
- We teach people to build Amazon businesses.
- Students who apply themselves average $5K/month in sales within their first 6 months.

Role Responsibilities:
- Own the systems, automation, and operational backbone of the business.
- Make sales and marketing run flawlessly.
- Ensure customer success operates without friction.
- Keep financial systems clean.
- Onboard new hires seamlessly.
- Build, own, and improve every automation that touches the business.
- This is a builder seat, not a strategy seat.
- Utilize Make, N8N, GoHighLevel, Close.io, Airtable, and Claude daily to ship automations.

Operational Domains:
- Sales and Marketing: CRMs (GHL + Close.io), ActiveCampaign, server-side tracking via Meta CAPI / TikTok Events API / Google Enhanced Conversions, no-show recovery, and full-funnel dashboards.
- Customer Success: Student journey from kickoff through renewal, at-risk detection, and engagement and support automations.
- Financial Systems: QuickBooks, CRM, and payment processor integrations, commission tracking, and financial dashboards.
- New Hire Onboarding: Automated provisioning, training paths, and SOPs that get people productive in days.
- New Product Launches: Partner with leadership end to end on funnels, landing pages, tracking, CRM flows, attribution, and fulfillment.

Qualifications:
- 3+ years building automations in a RevOps, business systems, or automation engineering role.
- Deep, hands-on experience in Make and/or N8N, including complex multi-step automations with error handling, branching, and webhooks.
- Strong CRM experience (GHL or Close.io preferred; HubSpot acceptable).
- Experience setting up server-side CAPIs.
- Daily user of Claude and AI tools to build smarter and faster.
- Comfortable with webhooks, APIs, and basic HTML.

Role Requirements:
- Must be a full-time, primary engagement.
- Must be comfortable with high-pressure work.
- Must have built end-to-end systems with the required tools.

Location: Remote - Anywhere

Skills required for this job:

• API integration
• Automation
• Business systems analysis
• Claude
• Close.io
• Customer relationship management (CRM)
• GoHighLevel (GHL)
• HTML
• Revenue operations
• Server side programming
• Webhook