Rewards Club Supervisor

ESSENTIAL JOB FUNCTIONS

• Support Rewards Club Manager in all aspects of Rewards Club operations.
• Provide superior customer service, and assure the same level of service from staff.
• Assist Casino Host Supervisor with execution of all promotions and group tracking.
• Supervise enrollment of club members and provided services.
• Assist with analyzing and implementing promotional programs.
• Account for accurate accumulation of member points and redemption.
• Assist with management of Rewards Club inventory of supplies and premiums.
• Make recommendations for effective player and group tracking.
• Make recommendations for upgrading programs to improve efficacy.
• Support all department and company policies and procedures.
• Assist with supervision of Rewards Club staff, including training, work direction, safety, communication and performance evaluation.
• Audit data input and marketing detectors, and assist with mailings.
• Attend department meetings as required.
• Perform other duties and responsibilities as assigned.