RF Department Supervisor

JOB SUMMARY

The RF Supervisor is responsible for the day-to-day supervision of the RF Technicians and for ensuring wireless equipment is prepared to client and operations coordinator specifications, in alignment with Clair Global's mission and core values.

ESSENTIAL FUNCTIONS

• Prioritize and delegate RF equipment projects

• Supervise the day-to-day activities of the RF Department

• Train and coach RF Technicians on Clair procedures and standards

• Coordinate with RF Applications Specialists to optimize RF deployments

• Monitor department performance and provide regular feedback to team members

• Support inventory accuracy and departmental workflow efficiency

QUALIFICATIONS / REQUIREMENTS

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the essential functions of this job while exercising independent judgment and discretion.

• Working knowledge of Clair gear, workflow, and customer service-oriented culture

• General understanding of Microsoft Office and ERP systems with a willingness to improve knowledge base

• Ability to communicate information and ideas clearly in writing, in person, and over the phone

• Ability to excel and adapt in a fast-paced, client-driven, demanding environment

• Ability to work as part of a team and maintain a positive attitude under challenging conditions

• Strong technical and interpersonal problem-solving skills

• Tech-savvy with a genuine interest in learning new technologies

• Willingness to accept all jobs assigned

• Passion for electronics and the audio industry

EDUCATION AND/OR EXPERIENCE

• High School diploma or GED with at least 2 years of professional-level audio experience

• Experience using basic hand and power tools

• Working knowledge of the functions of an ERP system

• Experience supervising, mentoring, and coaching employees

RESPONSIBILITIES AND DUTIES

• Coordinate inventory management and ensure ERP accuracy for the RF department

• Monitor inventory availability and communicate needs across departments and locations

• Organize and maintain the RF department work area and equipment standards

• Order parts and manage inventory levels for the RF department

• Oversee testing of coax cable, antennas, and combiners (Spectrum Analyzer/Tracking Generator)

• Provide coaching, performance feedback, and support for employee and departmental growth

• Resolve department conflicts and escalate issues as needed

• Other duties as assigned