RISE Program Manager
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Summary
Manages Project Genesis's RISE vocational services program, supervising Job Coaches and Job Developers, building employer partnerships, and coordinating job placements for clients with disabilities. Role includes overseeing program budgets, billing, documentation, and compliance, based in Willimantic, CT with travel across Connecticut.
Project Genesis is seeking a RISE Program Manager to provide leadership and oversight for our RISE vocational services program as well as develop job sites and career exploration opportunities for Bureau of Rehabilitation, ABI and SESS program clients. This position is ideal for a motivated professional who enjoys developing community partnerships, supporting individuals with disabilities in achieving employment goals, and leading a team of dedicated Job Coaches.
Key Responsibilities:
- Lead, supervise, train, and support Job Coaches and Job Developers.
- Develop relationships with local employers and identify meaningful employment and career exploration opportunities for clients.
- Coordinate vocational services, client placements, interviews, and job development activities.
- Work closely with Bureau of Rehabilitation Services (BRS) counselors and other referral partners.
- Monitor client and employer satisfaction, program quality, outcomes, documentation, and contract requirements.
- Develop staff schedules, monitor workloads, and ensure services meet client and program needs.
- Support recruitment, onboarding, performance management, and professional development of program staff.
- Monitor program revenue, expenses, staffing resources, and monthly billing.
- Promote RISE services through networking, community outreach, and professional relationships.
- Participate in meetings, intakes, client assessments, and other activities that support successful employment outcomes.
- Maintain accurate client, employee, and program records while ensuring compliance with agency policies and procedures.
Qualifications:
- Bachelor's degree required.
- Knowledge or experience in sales, telemarketing, business development, or employer outreach preferred.
- Experience working with individuals with disabilities, vocational rehabilitation, employment services, or related programs is highly desirable.
- Strong leadership, communication, organization, and relationship-building skills.
- Valid driver's license, reliable transportation, good driving record, and proof of insurance/registration required.
- Must be able to work in office in Willimantic for least 2 days per week.
- Position involves driving through Connecticut to include Hartford, Middlesex, New London and Windham Counties.
Full-time employees also enjoy:
- Medical and dental insurance.
- 401(k) with profit sharing.
- Life insurance and long-term disability insurance.
- Paid time off and paid holidays.
- Employee Assistance Program (EAP).
- A supportive team committed to helping both clients and employees succeed.
What We're Looking For:
The ideal candidate is a people-focused leader and strong communicator who can build relationships with employers and referral partners, develop employment opportunities, manage a team, and help individuals with disabilities achieve meaningful vocational goals.
Join Project Genesis and help create pathways to employment, independence, and greater opportunity for the individuals we serve.