Risk and Safety Manager

The Risk and Safety Manager is responsible for developing, implementing, and overseeing the organization's enterprise risk management, occupational safety, emergency preparedness, insurance, and loss prevention programs. This position identifies, evaluates, and mitigates risks that could impact gaming operations, hotel operations, food and beverage venues, spa facilities, entertainment venues, and other support departments. The role serves as the organization's subject matter expert for risk management, insurance administration, workplace safety, incident investigations, regulatory compliance, emergency preparedness, claims management, and business continuity planning.

• Develops, implements, and maintains the organizations Enterprise Risk Management (ERM) framework.
• Conducts regular risk assessments across gaming, hotel, spa, pool, entertainment, food and beverage, facilities, transportation, and administrative operations.
• Maintains risk registers, dashboards, key risk indicators (KRIs.), and mitigation plans.
• Analyzes claims trends and loss data to identify opportunities for risk reduction and cost containment.
• Collaborates with Vice President and General Counsel to manage insurance portfolio, including property, general liability, cyber liability, workers’ compensation, EPLI, automobile and other applicable coverages.
• Coordinates with insurance carriers, brokers, third-party administrators, legal counsel, and risk management consultants.
• Responsible for claims intake, investigation, documentation, settlement strategy, and claim resolution activities.
• Analyzes claims trends and loss data to identify opportunities for risk reduction and cost containment.
• Reviews incidents for potential subrogation opportunities and recovery.
• Responsible for the development, implementation, and administration of occupational safety programs and policies.
• Ensures compliance with OSHA requirements, and other applicable Tribal, Federal, gaming, hospitality, and safety regulations.
• Leads workplace inspections, hazard assessments, and safety audits throughout the property.
• Reviews accident, injury, near-miss, and property damage reports to identify root causes and corrective actions.
• Leads incident investigations involving injuries, guest incidents, near misses, and property damage, and safety-related concerns.
• Coordinates corrective action plans with department leadership and monitors completion.
• Coordinates with Security on developing and conducting evacuation drills, tabletop exercises, emergency response exercises, and after-action reviews.
• Coordinates crisis response planning with Security, Facilities, IT, HR, and operational leadership.
• Maintains disaster recovery and business continuity documentation for critical operations.
• Ensures all required safety documentation, inspections, postings, recordkeeping, and reporting activities are completed and maintained.
• Manages annual review and updates of written workplace safety and risk management programs.
• Partners with Learning & Development to develop and facilitate risk, safety, emergency preparedness, and compliance-related training programs.
• Maintains productive working relationships with regulatory agencies and accompanies inspectors during formal audits and site visits.
• Provides guidance and consultation to leadership regarding risk exposure and mitigation strategies.
• Leads Safety Committee activities and supports departmental safety committees.
• Leads, coaches, develops, and evaluates assigned team members.
• Collaborates with Human Resources regarding workers' compensation, return-to-work, modified duty, workplace investigations, and injury prevention initiatives.
• Partners with Internal Audit to identify control deficiencies and implement corrective actions.
• Provides periodic presentations and reports to executive leadership, Tribal Council, committees, and other stakeholders as required.
• Demonstrates professional conduct, concern, respect, and compassion toward all guests, vendors, team members, and the public.
• Performs other duties as assigned.