Risk Control Supervisor-Central Region

Old Republic Bitco is seeking a Risk Control Supervisor to join our Central Region Risk Control Team. As a respected specialty insurer with 11 branch offices across 10 states, OR Bitco delivers tailored insurance solutions to complex industries such as construction, forest products, and oil and gas. This position is open to a hybrid/remote work arrangement, blending flexibility with meaningful in person collaboration.

At OR Bitco, our work is guided by core values. We care deeply about our people, partners, and customers. We are committed to excellence and accountability. We deliver on our promises with integrity and precision, and we strive to make a meaningful impact in everything we do. These values drive our mission to protect the people and industries that keep America running.

Join the OR Bitco team and be part of a workplace built on collaboration, open communication, and a positive culture that supports growth and success. If you are passionate about operational excellence and ready to make a measurable impact within a growing, industry-leading organization, OR Bitco offers the platform and challenge you have been looking for.

Position Summary:

The Supervisor, Risk Control provides leadership, guidance, and oversight for a team of Risk Control professionals within an assigned territory. Responsibilities include coordinating and distributing work, coaching and developing team members, facilitating training, and ensuring service commitments and performance expectations are met in a timely, consistent, and high-quality manner.

This is a hands-on leadership position that combines supervisory responsibilities with customer-facing risk control services. The successful candidate will balance team leadership duties with maintaining an active workload, partnering directly with customers to deliver risk control solutions while supporting the overall success, effectiveness, and performance of the team.

Primary Responsibilities:

• Directs and supervises the work of assigned employees and territory, including the quality, quantity, and timeliness of work to meet service expectations to BITCO customers
• In conjunction with Director, Risk Control, maintains current company and department procedures. Assigns work, provides training and feedback to team members, and conducts timely and appropriate evaluations of job performance in the department
• Provide direct service to accounts; including some of the more sensitive and difficult prospective and service assignments
• Monitor changing service needs and guidelines and assist in developing branch marketing approaches to meet the needs of the customers in the assigned territory
• Work with Director, Risk Control to address issues with processes, employees, and day to day operations
• Work closely with Underwriters and Underwriting Managers to ensure underwriting needs are met
• Attend all regional and company-wide risk control meetings as well as quarterly regional large account underwriting meetings and be willing to present any assigned topics
• Frequently communicate with the Regional Manager to ensure both risk control and underwriting regional goals are being met
• Provide input on risk control processes and services
• Evaluate exposure and exposure controls for current and prospective customers
• Identify and recommend risk improvements
• Prepare various risk control reports
• Conduct occasional safety meetings / training for customers
• Utilize product line expertise to ensure good loss experience outcomes
• Foster new business development through quality agency relationships and effective customer interactions
• Help to mentor, train, and fill in for team members as needed
• As a management representative, consistently acts in the best interest of BITCO and provides leadership and communication to actively promote BITCO's mission, values, and culture
• Other responsibilities as assigned

Qualifications:

• Bachelor's Degree in Occupational Safety and Health or related field preferred
• 7+ years of experience as a Risk Control Consultant/Loss Control Consultant with experience in the areas of Commercial Construction; Forestry; Public Entities; or Oil and Gas.
• Professional safety certification (CSP, ARM, or other) preferred; or willingness to obtain
• OSHA/MSHA/DOT knowledge preferred
• Progressive working knowledge of customer safety programs, state and federal regulations, and general insurance and policy terms
• Strong verbal and written communication skills both internally within the team and externally with customers
• Ability to communicate clearly and effectively in one-on-one settings as well as in small to moderate size groups, including applicable training
• Proven ability to mentor, train, and convey knowledge to others
• Proven ability to stay organized and meet deadlines
• Excellent interpersonal skills; ability to collaborate with other departments internally and service agents and customers externally
• Must be able to maintain a high level of confidentiality

Work Environment & Physical Requirements:

• Must be legally authorized to work in the United States
• Ability to routinely bend, kneel, reach, climb, and walk around to evaluate customer job sites and machinery
• This position is eligible for a hybrid work schedule, as directed by manager
• Occasionally lift and carry equipment and/or materials weighing up to 50 pounds
• Must be able to attend and perform job duties effectively both in-person and virtually, as required by manager
• Travel – overnight travel is required; must have a valid driver's license

Benefits:

• Competitive salary paired with a comprehensive benefits package
• Generous paid time off, plus 12 paid holidays annually
• Comprehensive health coverage, including medical, dental, and vision plans
• Additional protection through accident, critical illness, and hospital indemnity insurance
• Company-paid life insurance equal to 2× annual salary
• Company-paid short-term and long-term disability coverage
• 401(k) Savings and Profit-Sharing Plan through Old Republic
• Ongoing education, training, and professional development opportunities
• Support for industry certifications and insurance designations, including financial assistance
• Flexible scheduling with a two-hour window for start and end times within a 7.5-hour workday
• Opportunities to give back through corporate philanthropy and community service initiatives
• Optional benefits including travel, commuter, and pet insurance
• Employee wellness support through a dedicated fitness program