Risk Manager
Description
ABOUT ARL NETWORK
ARL Network is an agent-based, asset-backed transportation network and third-party logistics provider. We operate more than 1,000 trucks across 50-plus agent terminals and 14-plus divisions.
ABOUT THE ROLE
The Risk Manager owns ARL Network’s predictive risk analytics platform and the risk program built on it. The position determines how driver risk is scored, what the intervention tiers are, what a coaching plan consists of, and what goals the program is accountable for.
The role reports to the Director of Risk and Claims and supervises the field risk function.
RESPONSIBILITIES
Platform ownership
• Serve as the business owner of the predictive risk analytics platform, including scoring methodology, tier definitions, and escalation thresholds.
• Partner with the analytics team to define business requirements, reporting needs, and enhancement priorities.
• Validate scoring outputs and confirm data quality across telematics, hours of service, roadside inspection, and claims sources.
Program design
• Design and maintain the intervention framework, including coaching plans, safety improvement plans, and probation, and the criteria for entry and exit at each stage.
• Set program goals and the standards the field risk function is accountable for.
• Conduct post-loss analysis on significant and repeat events and translate findings into program change.
Team leadership
• Supervise the field risk function, assigning caseloads, setting intervention targets, and monitoring quality.
• Conduct performance reviews and provide coaching and development.
• Train the team on score interpretation, documentation standards, and DOT and FMCSA requirements.
Monitoring and reporting
• Monitor CSA BASIC scores and roadside inspection outcomes and direct intervention where performance declines.
• Identify emerging risk concentrations by driver, terminal, agent, and division.
• Deliver monthly risk dashboard and exception reporting to the Director of Risk and Claims.