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Grand America Hotels & Resorts

River Run Lodge Manager

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Description

The River Run Lodge Manager leads restaurant operations at the base of Bald Mountain, delivering exceptional hospitality and creating an enjoyable dining experience for every guest.

Duties & Responsibilities:

  • Schedule staff according to reservations, hotel occupancy, and/or forecasted skier visits.
  • Track daily labor and maintain timekeeping using Kronos.
  • Order products and supplies to support Front of House operations.
  • Train staff with the proper technique of Sun Valley Resort Service Standards.
  • Manage all restaurant services and ensure the guests' needs are taken care of professionally and graciously.
  • Communicate clearly and professionally to cooperate with the dining room staff and the chef on duty, including sharing menu and reservation updates and ordering linens and additional supplies.
  • Address concerns and resolve problems in a swift and professional manner.

Qualifications:

  • Minimum of 3 years of managerial/supervisory experience.
  • Minimum of 5 years of practical restaurant service experience.
  • Knowledge of/experience with daily financial aspects of restaurant management.
  • Excellent customer service, communication, and problem-solving skills.
  • Must be able to work in a noisy atmosphere.
  • Flexibility to work a varying schedule, including weekends, holidays, and early or late shifts.
  • Ability to work indoors and outdoors in varying weather conditions.
  • Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching.
  • Must safely move objects up to approximately 75 pounds about the workplace.
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