💙 RN Case Manager II - Panama City

Compassionate Care. Expert Coordination. Meaningful Impact.

The RN Case Manager II provides comprehensive case management and admission services for hospice patients across a variety of care settings. This unique role combines the critical responsibilities of patient admission, assessment, care coordination, and interdisciplinary collaboration to ensure seamless, high-quality hospice care from the initial referral through ongoing support.

✨ As a clinical leader, the RN Case Manager II serves as the bridge between intake and ongoing patient care, ensuring regulatory compliance, promoting the hospice philosophy, and delivering exceptional patient and family experiences every step of the way.

---

👥 Supervisory Responsibilities

✅ Supervises Hospice Aides (HA) and initiates Hospice Aide Plans of Care
✅ Supervises Licensed Practical Nurses (LPN) and initiates LPN Plans of Care

---

🩺 Key Responsibilities

🏡 Admissions & Patient Assessments

✅ Evaluate patients and families for hospice admission using approved criteria and procedures

✅ Conduct pre-assessment and admission visits in homes, hospitals, and facility settings

✅ Collaborate with referral sources, physicians, intake teams, and community partners to facilitate timely admissions

✅ Educate patients, families, and referral partners on hospice philosophy, eligibility, and available services

✅ Ensure all admission documentation is accurate, complete, and submitted within agency timeliness standards (documentation due by midnight each day)

---

❤️ Case Management & Patient Care

✅ Develop, coordinate, and implement individualized Interdisciplinary Group (IDG) Plans of Care

✅ Provide skilled nursing care, symptom management, and patient/family education

✅ Support patients and loved ones through end-of-life care with compassion and professionalism

✅ Maintain consistent communication with physicians and IDG team members to ensure continuity of care

✅ Manage and maintain a balanced patient caseload in alignment with organizational standards

✅ Demonstrate sound clinical judgment and effective prioritization of patient needs

---

🤝 Team Collaboration & Leadership

✅ Participate in IDG meetings, quality improvement initiatives, and performance enhancement activities

✅ Collaborate closely with Admissions, Education, and Community Relations teams to ensure smooth transitions from referral to ongoing care

✅ Serve as a clinical resource and mentor for peers, students, and newly hired team members

✅ Guide and supervise LPNs and Hospice Aides while supporting excellence in patient care delivery

---

📋 Compliance & Documentation

✅ Maintain accurate, timely, and compliant documentation within the Electronic Medical Record (EMR)

✅ Demonstrate working knowledge of Medicare, Medicaid, and hospice regulatory requirements

✅ Adhere to all Big Bend Hospice, State, and Federal policies, procedures, and laws

✅ Practice fiscally responsible stewardship of agency resources and supplies

---

🌟 Professional Excellence

✅ Demonstrate expertise in pain and symptom management

✅ Provide holistic, patient-centered care that honors dignity and quality of life

✅ Represent Big Bend Hospice with professionalism, compassion, and integrity

✅ Participate in evening, weekend, holiday, and on-call rotations as assigned

✅ Perform additional duties as needed to support patients, families, and team success

---

🕒 Schedule

📅 Monday - Friday
⏰ 8:00 AM - 5:00 PM

☎️ Occasional On-Call Responsibilities Required

---

💚 Why Join Big Bend Hospice?

At Big Bend Hospice, you'll do more than provide care. You'll help patients and families navigate one of life's most important journeys with dignity, comfort, and compassion. Our RN Case Managers are trusted clinical leaders who make a lasting impact every day.

Join a mission-driven team dedicated to excellence in hospice and palliative care. 🌻

* Designates Essential Functions of the Position.