RN/Telehealth Triage | Full-time

Works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, develops a care plan based upon phone triage assessment, and directs patients to the appropriate healthcare provider/facility if required.

• Schedule\:
  • 8 hour shifts
  • Days / Evenings
  • As scheduled between 7\:00 am - 11\:00 pm
  • Every other Weekend & Every other Holiday

  • Note\: This is not a Remote/Work-From-Home position.

Sign-On Bonus!\: In addition to competitive pay & our Total Rewards benefits, we are currently offering a $6,000.00 sign-on bonus to eligible RNs with a 2-year commitment.

Responsibilities\:

• Provides patient education regarding disease management and medications, and anticipatory guidance and counseling.
• Provides healthcare recommendations based on assessment of patient needs using approved protocols.
• Processes prescription refills
• Know and follow all organizational/departmental policies/procedures
• Assesses patients by eliciting a focused health history.
• Documents accurately all call inquiries, communicating complex triage calls with Director and/or physician and takes verbal orders.
• Assists with statistical data collection
• Assume responsibility for personal development and education.
• Provides healthcare information to patients through telecommunications media using the nursing process.
• Communicates with other departments and pharmacies regarding patient needs, as necessary.
• Orders labs/testing and schedules appointments with the office as needed