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RN Triage

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As a Virtual Triage Nurse, you will be responsible for conducting comprehensive clinical assessments via telehealth platforms, prioritising patient care based on clinical urgency, risk, and presenting needs. You will play a key role in coordinating appropriate care pathways, ensuring patients are directed to the right service at the right time.

You will also provide patient education, support self-management strategies, and contribute to positive health outcomes through effective communication and clinical guidance.

Day to day!

  • Conduct virtual clinical assessments, prioritising patients based on urgency, risk factors, and presenting symptoms.
  • Obtain and accurately document patient histories, clinical information, and care plans within electronic health records.
  • Coordinate referrals, diagnostics, and care pathways in collaboration with GPs, Nurse Practitioners, specialists, and allied health providers.
  • Provide patient education and follow-up to support chronic disease management, self-management, and continuity of care.
  • Work collaboratively within a multidisciplinary virtual care team while contributing to quality improvement and safe, compliant clinical practice.

Lets talk about you!

You are a confident and experienced Registered Nurse with a Bachelor of Nursing (or equivalent) and current unrestricted AHPRA registration, bringing a minimum of 5 years’ full-time experience as a Registered Nurse in Primary Health. You are highly autonomous, thrive in fast-paced virtual environments, and demonstrate strong clinical judgement, communication and interpersonal skills, with proficiency in electronic health records and telehealth platforms. You have experience managing complex and chronic health conditions within a primary healthcare setting, with experience in immigration detention or similar environments highly regarded.

Why you’ll love working with us!

  • Birthday Leave – because you deserve a paid day off to celebrate you 🎉
  • 24/7 Support – free mental health & counselling via our EAP
  • Salary Packaging – including novated leasing with Smart Group
  • Study Support – financial assistance for work-related education
  • The Gifting Hub – save on brands like Good Guys, Rebel, Amazon & more 🛍️

To be part of a brand with heart – helping connect people to meaningful work in Australia apply for a role with us today. If you have any questions, please contact Katie Longhurst on katie.longhurst@primaryhsa.com.au

Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.

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