Road Logistics Account Manager

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You as Road Logistics Account Manager will be supporting Road Brokerage business. You will act as a liaison between customers, sales teams, carrier teams, and brokerage operations to ensure efficient transportation solutions, pricing support, and capacity procurement

How you create impact

• Serve as the primary liaison between customers, sales, carrier sales, and brokerage operations
• Understand customer transportation requirements and provide tailored logistics solutions
• Handle customer inquiries, service issues, and operational escalations promptly
• Prepare and provide transportation pricing and lane-specific quotations
• Collaborate with carrier sales and procurement teams to secure capacity and pricing
• Support carrier sourcing, procurement, and capacity planning activities
• Develop and maintain relationships with transportation providers and carriers
• Monitor carrier performance and ensure service requirements are met. Negotiate rates, service agreements, and transportation solutions with carriers and customers
• Work closely with operations teams to resolve transportation disruptions and exceptions
• Participate in customer RFQ and RFP preparation and submission processes
• Support pricing analysis, solution design, and proposal development.
• Assist in contract renewals and business retention initiatives
• Monitor account performance against KPIs and service level agreements (SLAs).
• Prepare regular reports on revenue, profitability, service performance, and customer activity

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship

What we would like you to bring

• Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field preferred.
• 3+ years of experience in freight forwarding, transportation, brokerage, or logistics account management.
• Strong understanding of road transportation operations, carrier management, and freight markets.
• Experience with transportation pricing, rate negotiations, and RFQ/RFP processes
• Proficiency in TMS platforms, CRM systems, and Microsoft Office Suite
• Knowledge of FTL, LTL, intermodal, and brokerage operations.
• Commercial acumen with the ability to grow revenue and improve profitability.
• Ability to manage multiple accounts and priorities simultaneously.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $70,000 and $75,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations.

Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-RT1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

“Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.”