Roadside Assistance Driver (57700)
Summary
AAA Northeast seeks full-time roadside assistance drivers in West Springfield, MA to respond to member calls, perform minor repairs, tow vehicles, and provide battery services, with hourly pay of $21.75–$25.75 plus differentials.
Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
Multiple full-time Tow Truck Operator (Flatbed) positions available primarily out of our W. Springfield MA MA location **Prior experience NOT required. CDL is NOT required.
Positions available on mid-day and Second Shift.
Compensation: $21.75 - $25.75 / hour along with full benefits & incentives. Rate range includes differentials below.
** Additional $2.50 per hour overnight differential added on any hours worked between 10pm and 6am. Additional $1 per hour weekend differential for any weekend hours worked. Additional $1.50 per hour evening differential for any hours worked between 6pm and 10pm. Differentials CAN be combined!
As a AAA Roadside Technician, you will be responsible for providing safe, best-in-class roadside solutions for AAA members. Flatbed / Tow, and Battery drivers are responsible for responding to member requests for roadside assistance. They ensure member safety, vehicle security, and education to members on possible vehicle issues. In this role, you will provide minor mechanical assistance in an attempt to get the member’s vehicle safely back on the road. If not successful, you will then safely tow the disabled vehicle to a member requested destination. Battery Service Drivers provide jump starts, flat tire replacement, vehicle entries, and other related services. They test all batteries; install and replace batteries as needed; provide roadside diagnostic and repair assistance to disabled member vehicles. You will be considered a hero to several people each and every day!