Robotics Service Sales Specialist/台北

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:
Assistant Vice President

Your role and responsibilities:

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

You will be mainly accountable for:

Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
Develops, plans, and implements after-sales service strategies and customer support initiatives for the Business Area/Division/Product Group, aligning with the company’s overall objectives.
Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
Translates the needs of customer into relevant ABB Service offerings and solutions.
Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
Communicates contract details in accordance with ABB offering and strategy and manages administrative sales processes.

Challenges for Position:
Market complexity
Cross-country collaboration

Must-have Skills:
Bachelor’s or Master’s degree
Middle level of English
Robotic or Factory Automation background
Self-motivated
Outgoing and Communicative
At least 2~5 years working experience

在 ABB，我們幫助行業跑得更快——更精瘦、更清潔。在這裡，進步是一種期待——對於你、你的團隊和整個世界。作為全球市場領導者，我們將為您提供實現目標所需的一切。這並不總是容易的，成長需要毅力。但在 ABB，您永遠不會獨自奔跑。運行世界的動力。
業務背景
本職位位於 ABB 機器人業務部門，是一家領先的全球機器人公司。我們正在進入一個令人興奮的新時代，因為我們已宣佈了軟銀集團收購 ABB 機器人的計劃。軟銀是一家全球公認的科技集團和投資者/運營商，專注於人工智能、機器人和下一代計算。通過現在加入我們，您將成為塑造機器人未來的先驅團隊的一部分——與世界級專家在快速發展、創新驅動的環境中並肩工作。

職位彙報
副總裁助理

職位職責和責任

在這個職位中，您將有機會推動服務銷售流程、產生服務銷售機會並在指定區域內確保盈利銷售。每天，您將專注於已安裝基礎 (IB) 滲透和銷售整個服務產品組合。您還將通過建立長期客戶關係和確保對特定客戶需求和問題的即時響應來展示您的專業知識。

您將主要負責：

深入滲透已安裝基礎，推廣各種升級、改造和增值解決方案，造福客戶和 ABB。
為業務領域/部門/產品組開發、計劃和實施售後服務策略和客戶支持舉措，與公司整體目標保持一致。
通過利用市場趨勢信息以及識別和探索潛在新服務組合來產生服務銷售線索和開發新市場機會。
將客戶需求轉化為相關的 ABB 服務產品和解決方案。
在市場營銷活動（活動、貿易展會、展覽、會議、客戶會議）期間充當 ABB 服務產品和解決方案的行銷人員/銷售人員。
根據 ABB 產品和戰略溝通合同詳情，並管理行政銷售流程。

職位挑戰

市場複雜性
跨國協作
必備技能
學士或碩士學位
中等英文水平
機器人或工廠自動化背景
自我激勵
外向且善於溝通
至少 2~5 年工作經驗