Robotics Support Engineer
- Assist new product development design
- Assist with design reviews
- Champion design changes for customer needs
- Communicate issue status and resolution
- Design for reliability maintenance and repair
- Design long term product resolutions
- Design short term product resolutions
- Document retrofit project status and plans
- Escalate issues for internal resolution
- Lead customer issue resolution meetings
- Monitor customer issues 24 7 365
- Obtain troubleshooting data
- Support legacy product troubleshooting
- Track and document customer issues
- Write reports for product improvements
Perks/Benefits:
- 401k match
- Company meetings and events
- Flexible work schedules
- Health, dental, vision insurance
- On-call rotation
- Professional conferences and subscriptions
- Tuition reimbursement
- Vacation/holiday pay
- Volunteer work