ROCO Coffee Barista PT

1. Beverage Crafting, Culinary Prep & POS Operations

· Handcrafted Beverage Preparation: Craft and serve high-quality espresso, coffee, specialty drinks, draft/bottled beer, wine, and handcrafted cocktails following exact recipes and portion standards.

· Food Preparation & Recipe Adherence: Prepare light cafe menu items in compliance with standard recipes, presentation guidelines, and Oregon Department of Agriculture health codes.

· POS & Cash Handling: Accurately process cash, credit, debit, and gift card transactions using Catapult POS terminal software; maintain register drawer integrity.

2. Regulatory Compliance, Sanitation & Facility Upkeep

· OLCC & Health Code Compliance: Enforce state liquor control laws (OLCC) for legal alcohol service and age verification; follow strict food handler safety and sanitation protocols.

· Facility Cleaning & Sanitation: Maintain clean, safe, and organized espresso bars, seating areas, public dining sections, storage rooms, and restrooms; participate in ongoing dishwashing efforts.

· Safety & Department Collaboration: Follow store and cafe safety procedures at all times; report maintenance or repair needs promptly to the ROCO Manager.

3. Guest Experience & Team Engagement

· Customer Service Standards: Initiate eye contact, smile, and greet guests warmly; assist customers proactively, provide beverage recommendations, and address feedback professionally.

· Team Collaboration: Work effectively with cafe team members and supervisors; maintain regular attendance and flexibility across morning, evening, weekend, and holiday shifts.

· Barista Expertise & Beverage Crafting: Proficiency in espresso extraction, milk steaming, cocktail preparation, and craft beer/wine service standards.

· Regulatory Compliance & Food Safety: Mastery of OLCC alcohol compliance, Oregon Department of Agriculture regulations, and food safety protocols.

· POS Terminal & Cash Handling: Accuracy in ringing transactions, processing electronic payments, and managing cash registers via Catapult POS.

· Certifications Required: Must possess a valid Oregon Liquor Control Commission (OLCC) Service Permit and Food Handler Permit.

· Experience & Scheduling: Previous barista, bartender, or food service experience preferred; flexible availability required for early mornings, nights, weekends, and holidays.

· Interpersonal & Work Skills: Strong active listening and communication skills; ability to follow written/oral instructions and thrive in a fast-paced retail environment.

· Physical Demands: Stand and walk continuously for shifts up to 6 hours; reach, stoop, climb, and balance; apply repetitive tamping force up to 30 lbs on wrist, arm, and shoulder.

· Lifting Capabilities: Lift and move beverage crates, kegs, ice, and cafe supplies weighing up to 25 pounds frequently.

· Work Environment: Primary duties performed in a fast-paced cafe/bar setting with moderate to loud noise levels in close physical proximity to team members and guests.