Rolex Showroom Manager
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Description
Position Overview
The new Showroom Managers will lead a team offering professional expertise in an elegant setting, one that promotes a sense of harmony, discretion and intimacy with the brand. The showroom will have extensive Sales and After-Sales areas, including an accredited service centre and a space dedicated to Rolex Certified Pre-owned.
Key Accountabilities:Establish a client-centric strategy, to ensure the highest level of customer experience is executed at all times.Coaching and support the team, ensuring client experience expectations are always being delivered.Optimise hospitality, to create unique and memorable client interactions.Develop strong and meaningful relationships with clients.Manage, support and motivate the team.Play an active role on the sales floor to lead the team by example and ensure a welcoming environment in the boutique.Identify efficiencies...
The new Showroom Managers will lead a team offering professional expertise in an elegant setting, one that promotes a sense of harmony, discretion and intimacy with the brand. The showroom will have extensive Sales and After-Sales areas, including an accredited service centre and a space dedicated to Rolex Certified Pre-owned.
Key Accountabilities:Establish a client-centric strategy, to ensure the highest level of customer experience is executed at all times.Coaching and support the team, ensuring client experience expectations are always being delivered.Optimise hospitality, to create unique and memorable client interactions.Develop strong and meaningful relationships with clients.Manage, support and motivate the team.Play an active role on the sales floor to lead the team by example and ensure a welcoming environment in the boutique.Identify efficiencies...