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Cross Border Talents

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Romanian-Speaking Customer Service Representative – Lisbon, Portugal

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Join an international customer service team in Lisbon. You will be a main point of contact for customers of one of the world's largest insurance companies, handling questions about products, coverage and policies in Romanian and English.

Key Responsibilities

  • Handle customer queries by phone and email
  • Give detailed information about insurance products
  • Answer questions about coverage
  • Help customers with policy cancellations
  • Help insurance brokers direct their inquiries
  • Manage inbound and outbound calls and emails

Requirements

  • Experience as an insurance customer service representative
  • Fluent Romanian and English
  • Friendly and professional manner
  • Strong communication skills
  • Able to stay calm under pressure

What's on Offer

  • Competitive monthly base salary
  • Performance bonus
  • Daily food allowance for each working day
  • Relocation support to Lisbon
  • An international, multicultural work environment
  • The chance to live and work in one of Europe's most vibrant capitals

Interested? Apply now and start your international career in Lisbon.

Apply

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