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AccorHotel

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Room Attendant

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Reporting to the Assistant Director of Rooms, the Room Attendant plays a key role in delivering a clean, comfortable, and welcoming environment for guests. This position requires strong attention to detail, efficiency, and a commitment to high service standards. Responsibilities and essential job functions include but are not limited to the following:

  • Provide consistently professional, friendly, and engaging service to guests
  • Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards
  • Perform a full range of housekeeping duties, including:
    • Making beds and changing linens
    • Dusting and polishing furniture and fixtures
    • Vacuuming carpets and cleaning floors
    • Thoroughly cleaning and sanitizing bathrooms
    • Cleaning windows, mirrors, and glass surfaces
    • Removing trash and used items from rooms
  • Replenishing guest room supplies such as towels, toiletries, and amenities
  • Inspecting rooms to ensure cleanliness, proper setup, and functionality of all equipment
  • Reporting maintenance issues, damages, or safety concerns promptly to the appropriate department
  • Maintaining housekeeping carts, storage areas, and linen closets in an organized and clean manner
  • Follow all health, safety, and sanitation guidelines, including proper handling of cleaning chemicals
  • Respecting guest privacy and security, ensuring confidentiality at all times
  • Responding promptly to guest requests and communicate effectively with team members and supervisors
  • Assisting with special cleaning projects, deep cleaning tasks, and room preparations as needed
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong attention to detail and commitment to quality.
  • Previous housekeeping or hospitality experience preferred.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Reliable, responsible, and able to work independently or as part of a team.
  • Ability to stand and walk for extended periods, up to 8 hours.
  • Ability to bend, kneel, and squat for extended periods.
  • Ability to lift and carry up to 30 pounds frequently.
  • Ability to push and pull housekeeping equipment, such as tables and carts, weighing up to 100 pounds.
  • Ability to work in a fast-paced environment with frequent movement.

All your information will be kept confidential according to EEO guidelines.

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