Room Attendant
The Double Tree by Hilton is looking for a meticulous and dedicated Room Attendant to join our housekeeping team. As a Room Attendant, you will play a key role in maintaining our guest rooms and ensuring they are clean, comfortable, and inviting. Your attention to detail and passion for cleanliness will contribute to our goal of providing a superior guest experience.
Job Summary
The Room Attendant is responsible for ensuring high levels of guest service and satisfaction by cleaning and supplying rooms, laundry, and public areas.
Essential Duties and Responsibilities
- Provide top-quality service and meet guests' needs
- Thoroughly clean all assigned guestrooms to include: changing linens, making beds, dusting, vacuuming, scrubbing, washing, and replenishing supplies
- Thoroughly clean public space, work areas, and storage areas
- Maintain room quality based on hotel and brand standards
- Follow standard procedures for acceptance and security of guest lost and found items
- Ensure master keys and the located guestroom keys are properly secured
- Ability to work well with a diverse group of people
Additional Duties
- Attend monthly department meetings
- Complete projects as determined by management
- Assist other coworkers and departments when necessary
- Actively seeks out other tasks when current work is complete
- Participate in ongoing education and training
- Other duties as assigned