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SHERATON MIAMI AIRPORT HOTEL

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Room Attendant

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Description

Opportunity: Room Attendant
Clean and maintain guest rooms to ensure rooms meet established standards.


Your Focus
 Greet guests upon interaction with a warm and friendly greeting.
 Clean guest rooms according to standards within the allotted time frame by sweeping,
mopping, scrubbing, or vacuuming.
 Change bed linens and replace towels and other amenities.
 Clean and polish furniture and fixtures; dust furniture, walls or equipment.
 Notify managers concerning the need for repairs in guest rooms.
 Process guest items left in rooms according to lost and found policy.
 Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA
standards.
 Perform house person and lobby attendant duties when short staffed or during peak
periods.
 Be aware of guest satisfaction scores and work toward increasing departmental and
overall guest satisfaction.
 Ensure overall guest satisfaction.
 Perform other duties as requested by management.

Skills

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See also

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