Room Attendant

Position: Room Attendant

Department: Housekeeping

Primary Responsibilities :
•Perform Daily Maid Service at the standard detailed in the Standard Operating Procedures including the functions of:
•Change all linen daily
•Clean bathroom
•Dust all wooden surfaces
•Clean and/or vacuum all floors
•Replenish amenities
•Return guest room amenities, furniture & furnishings to designated locations
•Tidy the guests’ personal belongings (i.e. clothing, shoes, toiletries, etc.)

Secondary Responsibilities :
•Respond to varying special requests, including:
•Emergency clean up
•Providing additional requested amenities or furnishings
•Communicate with guests regarding directions, providing descriptions of hotel amenities and facilities

Normal Working Hours :
•Must be available Sunday – Saturday & all holidays

In order to be successful in this position, the ideal candidate must meet the following criteria

Past Work Experience Requirements :
•Housekeeping experience in hotel or professional work environment preferred.
•One year consecutive work history showing dependability& commitment to the job, OR
•If a candidate has no work history within the past year, dependability and commitment can be demonstrated through non-paid activity or involvement such as school, extracurricular activities or volunteering.
•Satisfactory performance and attendance with 5 or less absences per year.

Educational Requirements :
•High School Diploma or G.E.D. required

Communication Skills Requirements :
•Ability to effectively communicate with internal & external customers.
•Ability to quickly solve and respond to problems

Technical Requirements :
•None

Required Supervision :
•Directions given by supervisor
•Ability to follow directions
•Must work independently

Other Requirements :
•Must be flexible
•Must have a neat & clean appearance
•Must be able to perform all phases of cleaning.
•Ability to handle pressure & deadlines.
•Must be able to organize & plan tasks.
•Must be able to work harmoniously with co-workers.
•Maid work is a very personal guest service, must feel comfortable working around guests & their belongings

*Requirements are subject to change