Room Service Server
About Heritage Hotels & Resorts
Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you enjoy delivering thoughtful, detail-oriented service, we invite you to grow with us.
Why This Role Matters
The Room Service Server plays an important part in creating the kind of stay guests rave about, bringing comfort, convenience, and a personal touch right to their door. This role matters because you help transform a simple meal into a relaxing, memorable in-room experience that reflects the hotel’s commitment to exceptional hospitality. By delivering orders with care, professionalism, and attention to detail, you ensure guests feel valued and well taken care of throughout their stay. Your ability to provide warm, seamless service directly enhances guest satisfaction and helps shape the overall impression of the property in a meaningful way.
What You’ll Do
- Deliver prompt, polished in-room dining service with attention to presentation
- Answer menu questions and provide knowledgeable recommendations by phone
- Ensure responsible alcohol service and verify guest identification
- Maintain sanitation, safety and cleanliness standards throughout service
- Provide friendly, professional interaction with guests and team members
Why You’ll Love Working With Us
- Competitive pay and comprehensive benefits, including a 25% 401(k) match!
- Generous employee discounts across Heritage hotels, restaurants, spa and retail!
- Complimentary meals during scheduled shifts!
- Free employee parking!
- Supportive team culture with opportunities for growth and advancement!
- A workplace rooted in New Mexico pride and community values!