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Rooms Division Manager- Mitsis Selection Azure

Discussion

For 50 years, Mitsis Group has been at the forefront of hospitality as the largest privately owned hotel chain in Greece, guided by its guest-centric philosophy, family care and authentic Greek identity.

With 24 hotels and 5,000 employees across Athens, Halkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes and Santorini, the Group offers a rich blend of hospitality, featuring exceptional services, unique locations, impeccable facilities, refined gastronomy and a wide range of choices and experiences for its guests.

Through a warm and welcoming work environment, we transform every guest into an honored guest, creating unforgettable lifetime memories!

Mitsis Group is offering new jobs at its hotel Mitsis Selection Azure for the upcoming summer season of 2027:

Room Division Manager- Mitsis Selection Azure

Location: Halkidiki

Employment Type: Permanent / Full-time

Purpose

As Room Division Manager, you will lead the smooth day-to-day operation of the department, upholding high service standards, health & safety compliance, and operational objectives.

Responsibilities

  • Oversee daily Front Office and Rooms Division operations, reservations, room allocation, invoicing and guest requests, ensuring smooth departmental preparation and opening/closing procedures in coordination with all other departments.
  • Handle guest requests within your area of responsibility, and monitor and respond to guest comments, including through the monthly Social Media management plan.
  • Set departmental objectives in line with the annual budget and service standards and contribute to increasing sales.
  • Review Tour Operator brochures and recommend timely changes in line with fact sheets.
  • Lead recruitment for hotel positions in accordance with company policy and Group values.
  • Monitor and guide the daily professional conduct and performance of your team.
  • Manage the performance appraisal system and design training plans based on identified needs.

Requirements

  • At least 6 years of experience in a similar role, including at least 2 years in a position of responsibility.
  • Education in a tourism-related field (will be considered an additional qualification).
  • Excellent command of English (written & spoken) and very good command of a second foreign language (German, French, Italian, Russian, Polish).
  • Excellent knowledge of MS Office applications and very good knowledge of Protel.

Skills

  • Professionalism, Reliability & Accountability
  • Empathy
  • Adaptability
  • Collaboration & Teamwork

Benefits

We offer

  • Competitive remuneration package & performance-based bonus
  • Career development opportunities within a continuously growing Group
  • Continuous training and development
  • Accommodation
  • Full board

Create your own career story and become part of the 5,000-member team at Mitsis Group!

All applications and information submitted will be treated with strict confidentiality.

You can follow the “Apply” link or send your CV to career@mitsis.com.

Learn more about Mitsis Group and career opportunities here:

  • Mitsis Group
  • Careers | Mitsis

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