Rooms Supervisor

Join our dynamic team at our hotel as a Room Supervisor, where your leadership and attention to detail will ensure our guests enjoy a memorable stay. This role offers an exciting opportunity to work closely with the housekeeping supervisor to maintain high standards of cleanliness and guest satisfaction in a stylish, welcoming environment.

Key Responsibilities:

• Oversee daily housekeeping operations to ensure rooms and public areas meet quality standards
• Coordinate with the housekeeping supervisor to assign tasks, monitor staff performance, and support daily cleaning operations
• Conduct regular inspections of guest rooms and facilities to ensure cleanliness, safety, and maintenance standards are met
• Perform hands-on housekeeping duties, including cleaning and preparing guest rooms, when needed to maintain service standards and support the team
• Support training and development of housekeeping staff to uphold service excellence
• Address guest requests and resolve issues promptly to enhance the guest experience
• Maintain inventory of cleaning supplies and equipment, ensuring proper usage and adequate stock levels
• Enforce health and safety regulations and hotel policies among housekeeping staff
• Collaborate closely with the Front Desk team and Chief of Maintenance to coordinate room readiness, communicate guest requests, and ensure housekeeping and maintenance issues are addressed promptly

Skills and Qualifications:

- Strong leadership and team management skills- Excellent attention to detail and organizational abilities- Good communication and interpersonal skills- Ability to work efficiently under pressure and handle guest concerns professionally- Knowledge of cleaning chemicals, equipment, and safety procedures- Flexibility to work various shifts, including weekends and holidays- Proven experience in housekeeping or room management within a hospitality setting is a plus

Our hotel prides itself on creating a warm, personalized experience for every guest. We offer a collaborative work environment, opportunities for growth, and a chance to be part of a passionate team dedicated to excellence in hospitality.