RTR Manager
Key Responsibilities
Lead and manage the delivery of AP advisory and managed services across a portfolio of clients.
Evaluate existing procurement and payables processes, identify pain points and design fit-for-purpose, future-state solutions.
Oversee vendor onboarding, supplier master data governance, invoice processing, exception handling, and payment run activities for client engagements.
Support clients in implementing AP process improvements including automation, system enhancements and controls.
Serve as a trusted advisor to clients, building and maintaining strong working relationships with stakeholders at all levels.
Lead the design, mobilisation and execution of AP transformation projects, including project planning, resource management, and performance tracking.
Contribute to proposals, client pitches, pricing models and broader business development activity.
Manage, mentor and coach junior team members, promoting a high-performance culture and fostering continuous learning.
Liaise with the wider FAAS and GT International teams to bring best-in-class solutions to clients.
Skills & Experience Required
- Recognised finance or procurement qualification (e.g. ACCA, CPA, ACA, CIPS or equivalent).
- Minimum of 5 years’ experience in a Shared Services Centre or multinational environment within P2P, Accounts Payable, or R2R (with an AP focus), including at least 2 years in a leadership or project management role.
- Strong understanding of Accounts Payable processes— including purchase order compliance, invoice matching, vendor management, payment processing, and reconciliations —along with knowledge of broader R2R activities.
- Proven experience in process improvement, controls optimisation, and implementation of AP technologies.
- Advanced systems expertise, particularly with SAP S/4HANA or similar ERP platforms; familiarity with tools supporting AP and reconciliation processes is a distinct advantage.
- Proficient in Excel and exposure to reporting platforms such as Power BI or Tableau, supporting performance tracking, insights generation, and preparing client-ready documentation.
- Demonstrated ability to manage complex client projects or service delivery engagements, ideally within a shared services or consulting environment.
- Excellent communication, interpersonal, and influencing skills, with a strong commitment to client service.