Runner - TAO Restaurant Los Angeles

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off

• Pet Insurance

• 401(k) Retirement Program with Employer Match

• Employee Assistance Program

• TAO Savings Marketplace

• Employee Discounts and much more!

Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate all guest needs.

• Provide professional and exceptional service.

• Deliver and describe all food items to guests in a timely manner.

• Participate in table maintenance and bussing of excess tableware.

• Maintain general cleanliness of stations and the entire venue.

• Follow supervisors’ instructions, communicate with and support coworkers, and be a team player.

• Possess in-depth knowledge of all food menus and the company.

• Comply with Department of Health and company sanitation standards.

• Communicate guest needs to Front-of-House and Heart-of-House support team members, managers, and chefs.

• Properly set up the runner’s station; perform side work and other opening/closing procedures as directed by management, including:

• Stocking the station with prescribed items and supplies.

• Perform opening side work as directed.

• Perform closing side work as directed.

• Report all breakage or damage of equipment or furniture immediately to management.

• Attend and participate in daily pre-service meetings.

• Attend and participate in training sessions and departmental meetings.

• Learn by listening, observing other team members, and sharing knowledge while leading by example.

• Portray a positive and professional attitude.

• Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

• Work as part of a team and provide help and support to all fellow team members.

• Assist with and/or complete additional tasks as assigned.

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue food runner training

EDUCATION/WORKING KNOWLEDGE:

• Previous hospitality experience.

• Previous food running experience.

• Previous experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate

• Must have good positive energy throughout the day

• Must be able to print legibly for Team Members, management, and guests to read

• Must be able to stand for extended periods of time

• Must be able to move quickly

• Must be able to push and lift up to 75 lbs. with or without assistance

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Exposure to cleaning materials

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain confidentiality

• Ability to handle a fast-paced, busy, and somewhat stressful environment