RV Operations Manager | Bar Run Golf & RV Resort

RV Operations Manager | Bar Run Golf & RV Resort

Let’s start off with the most important part-what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

Manages all aspects of the reservations, housekeeping, outsides services, and recreation department.
Responsible for recruiting, onboarding, training and scheduling applicable departments.
Ensures adequate coverage during all operational hours.
Operates the PBX equipment by answering incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests in accordance with established standards.
Responds to inquiries and assists guests in making reservations for all facets of the operation, including, but not limited to lodging, dining, recreation, etc.
Assists the Sales and Marketing Team by entering group bookings and VIP reservations.
Receives sorts and distributes guest mail, messages and faxes.
Maintains confidentiality of all guest information and pertinent hotel data.
Keeps accurate and complete records of reservations, messages and other required information.
Assists fellow team members when possible and appropriate.
Brings the departments shift to a sense of finality
Adjusts rate specials and discrepancies

The Nitty Gritty

2+ years previous experience managing operations
Strong written and verbal communication skills required
Strong working knowledge of hotel front office, housekeeping operations and accounting procedures.
Strong working knowledge of the hotel’s property management and point of sale systems.
Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
Financial management skills, including budget management, expense control and analysis of Profit and Loss statements.
Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.