Rwanda Field Manager
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
- Recipients first. Recipients’ preferences come before those of donors or ourselves.
- Team next. We optimize for organizational success, not individual success.
- Be proactively candid. We say what we believe and share information openly.
- Create positive energy. We aim to be a source of energy for colleagues, not a drain.
- Think rigorously; act quickly. We reason from first principles, then act rather than debate.
- Know yourself and grow. We own our imperfections and seek feedback to grow.
- Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems.
- Be productively ambitious. We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist, NPR, TED, and The Washington Post. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take.
Job Title: Field Manager
Reports to: Program Manager
Role Overview:
The Field Manager (“FM”) will be expected to lead the field based aspects of our project. The Field Manager will own the overall enrollment process, including achieving targets; building professional development; and identifying opportunities for risk mitigation and process improvement. The Field Manager will serve as the key “eyes and ears” resource on the ground for the Country Director and Program Director and will be responsible for regularly synthesizing updates on operational health. The role will reward strong personnel management, organizational skills, and a strong commitment towards building a scalable and better-leveraged field organization. This role will require regular travel or relocation to the field locations we are working in.
Responsibilities
Campaign Management: [25%]
The FM will be responsible for managing all aspects of ground operations:
- Set and own quantifiable targets like households enrolled and operational efficiency.
- Serve as the organization’s engine for continuous improvement of the enrolment process and recipient experience.
People Management: [25%]
The FM will be expected to oversee a performance-oriented culture within the team (their reports), with all staff receiving feedback and development opportunities to achieve their potential.
- Hire, train and manage field staff.
- Run performance reviews for direct reports and build their capacity to do the same.
- Identify and coach high-potential field staff to grow on a quick promotion trajectory.
Data and Analysis: [10%]
The FM will be expected to be comfortable using data to track performance, and inform decision-making, making recommendations to the PM.
- Guide and support reports on data inquiries, skill development, and data analysis
- Work effectively with GD’s global data team (framing needs and expectations, and holding self and others accountable to agreed timelines)
Communication: [25%]
- Meet the GD “bar” for online communication responsiveness (slack, email, phone)
- Be able to prepare succinct reports for the Program Manager to present to management
Support for auxiliary projects: [5%]
- Assist Program Manager with communicating and executing new projects / pilots / technologies (e.g. messaging Salesforce to field team, rolling out mobile app questions, etc.)
Team-building / morale: [10%]
- Identify opportunities for morale-building (e.g. retreats, team events, incentive schemes, etc.)
Desired abilities/experience:
- Degree in a relevant field
- At least 3-5 years of management experience, preferably managing manager
- Exceptional leadership ability with demonstrated success in motivating and developing subordinates
- Exceptional ability to problem-solve complex operational challenges in the field
- Excitement about owning challenging management tasks, including mentoring and motivating direct reports and the broader field team
- Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
- Strong communication and relationship-building skills and the ability to represent the organization effectively to external parties
- Strong analytical and technical skills, including a high level of proficiency with Microsoft Excel
- Demonstrated success in a high-performance work environment
- Ability to manage day-to-day operations while simultaneously building more robust, efficient systems.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Referrals
Know the right person for this role? Please consider referring them. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Skills
As published by greenhouse · 1 question
First Name, Last Name, Email, Phone, Resume/CV, Location
- Preferred First Name optional