RYSC SOC Family Coordinator (76075)

Job Title: RYSC SOC Family Coordinator

FLSA Status: Non-Exempt or Exempt

Reports to: RYSC Program Coordinator

Department: Children’s Services

Preparation Date: 2/2/2023

CENTER’S MISSION AND VISION:

The mission of Prestera Center is a united effort dedicated to helping people achieve their full potential and to be the preferred choice for behavioral health services.

JOB SUMMARY

This position will provide direct services and supports to families/caregivers of youth between the ages of 0-21 with mental health and/or co-occurring disorders who need support and referrals to resources. This position is both in the office and community setting.

DUTIES AND RESPONSIBILITIES

• Engages and communicates effectively with consumers and families, physicians, health care providers, internal and external team members to facilitate positive working relationships.
• Provides screening and assessment to determine consumer and family needs and supports.
• Utilizes evidence-based approaches and materials with consumers/families (research-proven effective techniques and curriculums).
• Provides services following the most appropriate modality, ensuring that service is effective, efficient and meets consumer needs.
• Develops and promotes a social marketing plan to engage family into services within the region.
• Ensures that services are provided in a manner that complies with all internal and external regulatory bodies.
• Engages with the legal/court system to collaborate through the Supreme Court/Family Treatment Court pilot program to promote a family driven system.
• Promotes a family driven system by hosting family focus groups to identify gaps, promoting family education and voice, etc.
• Provides education and recovery groups for consumers and families.
• Refers/links consumers and families to additional services based upon need.
• Utilizes technology to the fullest degree possible to expedite crisis service processes for the consumer and other collaborating partners.
• Attends all departmental and center meetings/trainings as assigned.
• Maintains a working knowledge of center policies and procedures, licensure regulations, CARF Standards, Medicaid, and other regulatory bodies governing Prestera's service delivery.
• Attends all departmental and center meetings/trainings as assigned.
• Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
• Participates in other functional work by participating in related projects, as applicable and directed by Center leadership.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities are required.