SaaS Scrum Master
Summary
A Scrum Master leading development sprints, standups, backlogs, and release planning for SaaS projects (Salesforce or ServiceNow) serving US government clients at Capgemini Government Solutions. Requires US citizenship, security clearance eligibility, and 5+ years of business analyst experience.
Capgemini Government Solutions (CGS) LLC is looking for a SaaS Scrum Master to join our team to support our government clients. The successful candidate will have the opportunity to apply and grow their skills with a motivated and entrepreneurial team, engage with a wide range of collaborators, and build CGS’ capabilities serving our clients.
Job Responsibilities:
As a SaaS Scrum Master, you will:
- Lead review and assignment of tasks for development sprints, testing or another period.
- Facilitates daily standup and weekly status meetings, helping project team schedule and resource tasks.
- Drives progress towards project objectives by ensuring each team member person is working on the right tasks, managing schedules and capacities, and mitigating obstacles.
- Manage user stories, creating and maintaining project documentation, such as user stories, sprint backlogs, and release plans.
- Experience with working with Product Owners/Managers and maintaining Product Backlog
- Define, measure, and improve using KPIs
- Creating a plan to deliver a working solution.
- Backlog Refinement, Packaging, Deployment, and Release
Required Skills/Experience:
- U.S. Citizenship is required.
- Obtaining and maintaining an active Government Security Clearance.
- Bachelor’s degree in business administration, computer science, or a related field or equivalent experience
- Minimum of 5 years of experience in a business analyst or similar role.
- Experience as a Lead Business Analyst for SaaS (Salesforce or ServiceNow) application development.
- Strong understanding of ITIL processes and SaaS platform.
- Knowledge of agile methodologies and experience, including experience leading Scrum teams.
- Experience gathering and documenting business requirements, user stories, and acceptance criteria.
- Experience conducting workshops, user interviews, and stakeholder meetings.
- Excellent communication and facilitation skills.
- Familiarity with SaaS reporting and analytics capabilities.
- Experience as a people manager with ability to coach teams
Preferred Qualifications:
- Having and maintaining an active Government Security Clearance.
- Scrum master certification (e.g., CSM, PSM) or equivalent experience.
- Salesforce or ServiceNow certifications
- Proven experience in leading agile teams and facilitating scrum ceremonies.
- Ability to adapt to changing priorities and work in a fast-paced environment.